1. How much does shipping cost? How long does it take to receive my order?

The shipping cost and time of delivery depend on your order’s destination. It will be calculated before payment and will be specified in the order details.

Delivery will take between 3 to 8 business days.

Delivery country

Belgium, France (except DOM-TOM and Corsica), Germany,  Luxembourg, The Netherlands

Austria, Czech Republic, Denmark, Estonia, Hungary, Ireland, Italy (Sardinia and Sicily included), Latvia, Lithuania, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Bulgaria, Croatia, Finland, Greece, Romania


7,5€ / £7.5

12€ / £12

18€ / £18

Free shipping above

100€ / £100

150€ / £150

200€ / £200

For delivery to the islands or for more information, please contact our customer service.

For our US and Canadian clients please use our US site to ship orders in the US and Canada.

2. How long does it take you to process an order? 

All orders made on our website before 12 (HNE) between Monday and Friday (except holidays) will be processed within 2 business days. 

3. How do I enter my shipping information? 

Please confirm your selection and your account information, after which you will be able to type in your shipping and billing address.

4. How can I get my order in time for Christmas ?

Belgium, Luxembourg, The Netherlands : For delivery before Christmas, please order by 17 Dec 2019.

Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece Hungary, Ireland, Italy, Latvia, Lithuania, Monaco, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom : For delivery before Christmas, please order by 14 Dec 2019.

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